What are the responsibilities and job description for the Community Liaison/Patient care coordinator position at Happy Days CMHC?
Position Overview
We are seeking a motivated Community Liaison / Patient Care Coordinator to support the growth of our health services by developing referral relationships and coordinating patient care. This role requires frequent travel within the community to meet with referral sources and patients.
The ideal candidate is outgoing, organized, and passionate about helping patients access the healthcare services they need.
Key Responsibilities
- Develop and maintain referral relationships with:
- Hospitals
- Physician offices
- Skilled nursing facilities
- Rehabilitation centers
- Case managers and social workers
- Identify and secure new patient referrals
- Visit patients and referral sources within the community
- Coordinate patient admissions and intake process
- Follow up with patients and families regarding services
- Communicate with nurses, therapists, and physicians to coordinate care
- Maintain accurate records of referral sources and patient coordination activities
- Represent the agency professionally in the community
Travel Requirements
- This position requires daily local travel throughout Long Beach and Los Angeles County
- Candidate must have reliable transportation and a valid driver's license
- Use of personal vehicle is required
- Mileage and vehicle expenses are not reimbursed
Qualifications
- High school diploma required (college education preferred but not required)
- Experience in healthcare, home health, medical office, or patient coordination preferred
- Strong communication and relationship-building skills
- Knowledge of Medicare / Medicaid or healthcare services is a plus
- Bilingual (English/Spanish) REQUIRED
Compensation
- $20 – $25 per hour (based on experience)
- Referral bonus opportunities
- Paid time off
- Opportunity for professional growth
Pay: $20.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $20 - $25