What are the responsibilities and job description for the Shift lead-full time position at Happy cup bubble tea & smoothies?
Shift Lead – Bubble Tea Shop
We are looking for a dependable, responsible, and motivated Shift Lead to join our team!
As a Shift Lead, you will play an important role in keeping the store running smoothly and supporting the team throughout each shift. We are looking for someone who can lead by example, consistently meet job expectations, and take initiative when problems or unexpected situations arise.
Responsibilities
- Lead by example and set a positive standard for the entire team
- Consistently complete all daily tasks and shift responsibilities accurately and efficiently
- Support, guide, and assist team members with their daily duties
- Maintain a smooth and efficient workflow, especially during busy hours
- Respond quickly and appropriately to customer needs and unexpected situations
- Help ensure drinks and products are prepared according to company standards
- Maintain cleanliness, organization, and overall store standards throughout the shift
- Communicate clearly and professionally with team members and management
- Help train and coach team members when needed
- Monitor team performance and help keep everyone focused and productive
- Take responsibility for the shift and make appropriate decisions when management is not present
- Follow all company policies, procedures, and safety standards
- Help create a positive, respectful, and team-oriented work environment
What We’re Looking For
- Reliable and consistent with attendance and job performance
- Strong sense of responsibility and accountability
- Able to lead by example rather than simply giving instructions
- Positive attitude and strong teamwork skills
- Good communication and problem-solving skills
- Able to stay calm, focused, and efficient in a fast-paced environment
- Quick to respond and able to handle multiple tasks at the same time
- Willing to step in and help wherever needed
- Comfortable giving direction and supporting team members
- Able to maintain high standards even during busy or stressful shifts
- Previous leadership, restaurant, café, or bubble tea experience is a plus
What We Expect
A Shift Lead is not just someone who is in charge of a shift. We are looking for someone who is hands-on, dependable, and willing to work alongside the team. The right person should be able to recognize what needs to be done, take action without always being asked, and help the entire team succeed.
If you are someone who takes pride in your work, enjoys working with people, and is ready to take on a leadership role in a fast-paced bubble tea environment, we’d love to hear from you!
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $13 - $14