Wellness Manager

ABOUT THE COMPANY

Happier Grocery is a health-forward Grocery Store that seeks to provide a lifestyle oasis for New Yorkers. We are committed to providing the highest quality food and lifestyle experience

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Our mission is to create a buying experience where shoppers need not scrutinize every food label, and to provide a place of community, positivity, and life-affirming nutrition and enjoymen

t.
SUMM

ARY
We are seeking an experienced Manager to lead our Wellness Department at our Canal Street location. This role is responsible for overseeing all aspects of strategy and buying, wellness operations, driving sales, and managing a high-performing team in a luxury service environment. The ideal candidate has strong leadership experience within beauty, hospitality, or wellness and understands how to deliver a polished, high-touch client experience while maintaining operational excelle

nce.
RESPONSIBIL

ITIES
Team Lead

• ershipHire, train, and manage Wellness Asso
• ciatesLead with accountability, professionalism, and a strong service m
• indsetConduct ongoing coaching, performance management, and team devel

opmentSales & Perfo

• rmanceDrive sales within the depa
• rtmentMonitor KPIs including sales, productivity, and client ret
• entionImplement strategies to meet and exceed sales goals inclusive of recommending and bringing in new
• brandsManaging buying for the depa

rtmentClient Expe

• rienceEnsure every client receives a high-touch, elevated expe
• rienceHandle client concerns with professionalism and u
• rgencyBuild strong relationships with a loyal clien

t baseOper

• ationsManage scheduling, inventory, and supply or

dering
QUALIFI

• CATIONS2 years of management experience in retail or hosp
• italityExperience managing in a high-end or luxury service environment pr
• eferredStrong leadership and team management
• skillsSales-driven with a track record of meeting or exceedin
• g goalsHighly organized, detail-oriented, and solutions-