What are the responsibilities and job description for the Fraud Analyst position at HAPO Community Credit Union?
The HAPO Fraud department is adding a Fraud Analyst to their team . This rewarding career opportunity impacts members and our Community as a whole! The ideal candidate must have a sense of urgency, attention to detail, and be able to work in a fast-paced environment. Potential candidates should have an ability to multitask, excellent problem solving skills and a common-sense approach in providing solutions for difficult situations.
Responsibilities include but not limited to:
- General handling of transactions
- Processing of card disputes
- Answering a high volume of phone calls associated with Debit card inquiries
- Monitor fraud trends
- Manage negative accounts
- Work closely with outside vendors including law enforcement.
Required Skills/Expectations:
- Professional demeanor in all interactions
- Excellent customer service skills
- Attention to detail
- Accurate in comprehensive data entry
- 6 Months at HAPO
Our Benefits
We offer competitive salaries and a comprehensive benefits package which includes:
- Matching 401(k)
- Pension plan
- No cost premium health insurance for employees, including medical, dental and vision
- No cost life insurance
- Additional plan are available for purchase. This includes AFLAC, additional life & ADD insurance, Pet insurance, and Flexible Spending Accounts.
- Many other employee engagement programs
Starting Hourly Wage: $19.40-30.77
HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.
Salary : $19 - $0