What are the responsibilities and job description for the Business Development Manager position at Haosen Automation North America Inc.?
Key Responsibilities
1. Represent Haosen Group in North America
· Act as the official business representative of Haosen Group in customer-facing interactions across sales, project, and support activities.
· Build and maintain professional trust with engineering, purchasing, and executive contacts at customer sites.
· Ensure Haosen’s group-level capabilities, global experience, and China-North America delivery model are well communicated and understood.
2. New Business Development
· Identify automation project opportunities in ICE, EV battery, e-drive, and warehouse sectors.
· Proactively engage key customer teams to position Haosen’s solutions early in the sales cycle.
· Collaborate with HQ and local teams to prepare proposals and quotations.
3. Account Management
· Own the commercial and relationship responsibilities for assigned key customers.
· Conduct account reviews, manage pipelines, and support long-term strategy alignment.
· Ensure customer expectations are clearly communicated internally and met consistently.
4. Commercial Negotiation
· Lead pricing, terms, scope, and change discussions with professionalism and integrity.
· Draft and negotiate key commercial contracts with support from legal and finance teams.
· Balance customer satisfaction with Haosen’s financial and operational goals.
5. Program Coordination
· Act as the customer interface during project execution phases.
· Communicate all customer deliverables, changes, and issues to internal PM and engineering teams.
· Help manage delivery risks related to timing, cost, and quality.
6. Customer Satisfaction & After-Sales
· Monitor satisfaction KPIs and lead efforts to improve customer experience.
· Coordinate service, warranty, and field support issues with internal and external teams.
· Collect structured feedback and support product/service improvement initiatives.
Qualifications
· Bachelor's degree in Engineering, Business, or related field; technical background preferred
· 5 years of experience in key account management, sales, or project interface roles in automation or automotive sectors
· Demonstrated ability to manage international stakeholders and cross-cultural communication
· Fluent in English; Mandarin skills is a plus for HQ coordination
Job Type: Full-time
Pay: $70,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $70,000 - $140,000