What are the responsibilities and job description for the Service and Measure Technician position at HANSONS?
HANSONS is seeking a motivated, detail-oriented Service & Measure Technician to join our growing team in Troy, MI. This full-time role combines residential home improvement measuring, service work, customer support, and technology-driven field operations. If you have experience with windows, roofing, exterior home improvements, and enjoy solving problems while helping homeowners, we want to hear from you.
What We Offer
- Earn up to $28 per hour
- Weekly pay via direct deposit
- Company vehicle provided during work hours
- Full-time, year-round employment
- Monday-Friday schedule:
- 7:00 AM – 4:00 PM or
- 8:00 AM – 5:00 PM
- Health benefits eligibility after 30 days
- Holiday pay eligibility after 30 days
- 401(k) with company match eligibility after 90 days
- Paid Time Off eligibility after 90 days
- Unlimited rollover of unused accrued PTO hours each year
- Career advancement opportunities with a growing national company
Grow Your Career
At HANSONS, we believe in promoting from within. Top performers can advance into leadership positions such as:
- Operations Manager
- General Manager
- VP of Sales & Operations
Job Responsibilities
- Verify and confirm measurements for residential home improvement products, including replacement windows
- Perform service and warranty-related work on residential homes
- Clean gutters and perform routine maintenance tasks
- Recaulk windows and exterior penetrations
- Replace window sashes and other window components
- Diagnose and resolve minor service issues
- Communicate professionally with homeowners regarding service visits, findings, and solutions
- Document measurements, service notes, photos, and completed work accurately
- Utilize company-issued iPads and mobile applications to manage daily work assignments and documentation
- Navigate CRM systems to review customer information, update job statuses, and communicate service outcomes
- Leverage company technology and AI-powered tools to improve efficiency, accuracy, and customer service
- Operate company vehicle safely and professionally
- Maintain a clean and organized work environment while representing the company in customers' homes
Qualifications
- Minimum 2 years of professional experience installing and/or servicing residential windows and roofing systems
- Experience with residential construction, remodeling, or exterior home improvements preferred
- Strong attention to detail and measurement accuracy
- Ability to troubleshoot and resolve service-related issues independently
- Comfortable using technology including:
- iPads and mobile applications
- CRM systems
- AI-powered tools and software
- Basic computer applications and data entry
- Ability to learn and adapt to new technology platforms and processes
- Excellent customer service and communication skills
- Strong organizational and time-management skills
- Ability to work independently while supporting a team environment
- Comfortable working on ladders and around residential job sites
- Ability to lift, carry, and maneuver materials and equipment as needed
Requirements
- Valid driver's license required
- Clean driving record required
- Ability to safely operate a company vehicle during work hours
- Ability to pass pre-employment screening as required
If you're looking for a stable career with competitive pay, outstanding benefits, cutting-edge technology, and genuine advancement opportunities, apply today and build your future with HANSONS.
#HansonsHP
Salary : $25 - $28