Stocker

Job Description

Our grocery stockers ensure our products are properly displayed on store shelves and in cases. They also provide friendly customer assistance in their assigned sections of the store. At times, grocery stockers may temporarily leave a task to walk a customer to another area to locate a product, answer their questions, provide a product recommendation, or unload trucks. Desire to help others and ability to follow our high-quality product, safety, and sanitation standards are key to being successful in this role.

Duties & Responsibilities

• Provides premier customer service, including greeting customers and answering their questions.
• Stock and face shelves when needed.
• Ensures that product is within date and rotate and display product according to the appropriate planogram using first in first out method.
• Assists with unloading product from trucks and organizes stock room.
• Fills assigned sections as needed.
• Assists with the maintenance of the shelf set.
• Cleans cases and shelves, and mop and sweep the sales floor, stock rooms, and coolers.
• Operates back-room equipment, including pallet jack, baler and scrub machine.
• Assists with other duties as assigned.

Required Qualifications

• At least 18 years of age.
• Ability to deliver friendly, courteous, prompt customer service.
• Must be accurate and detail oriented.
• Able to lift 20 pounds regularly and 30 pounds occasionally.
• Positive, friendly and team oriented.
• Able to multitask and work in fast paced environment.
• Stand for the extent of a shift.
• Ability to read, write, and do simple math problems.
• Ability to interpret and follow instructions.

Work Conditions

Grocery clerks perform their duties primarily in the grocery department and in the back room. They may be exposed to various temperatures and work environments. Work involves walking and standing, and lifting, moving, carrying, and stocking product. The position requires frequent interactions with customers and fellow associates.