What are the responsibilities and job description for the System Support Engineer position at Hansen Talent Group?
Job Details
Hansen Talent Group is seeking a System Support Engineer responsible for designing, implementing, and supporting enterprise server and security infrastructure. This role oversees system operations, enterprise Active Directory environments, and identity/access functions while driving key infrastructure projects and ensuring strong cybersecurity practices. This role is hybrid requiring 3 days/week onsite.
What You ll Do
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Design, implement, and administer systems and security infrastructure across client-server environments.
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Lead server-related projects, including building new environments, migrating existing environments, and deploying full Active Directory infrastructures.
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Monitor, patch, tune, and upgrade systems, including Microsoft Windows Servers and Office365/Exchange.
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Oversee enterprise Active Directory/Entra ID environments including installation, configuration, IAM support, and global policy development.
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Manage identity and access functions: user account creation/deactivation, permission provisioning, and group policy assignments.
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Prioritize and assign work tasks and support tickets; manage incoming workload for the team.
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Support system storage, backup management, and disaster recovery processes.
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Develop automation scripts using PowerShell and/or Python.
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Lead emergency response efforts and disaster recovery activities.
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Address CVE threats and maintain required cybersecurity controls.
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Collaborate with vendors and clients to meet project requirements and deliver technical solutions.
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Develop and maintain technical system support documentation.
What You Need
Required Technologies:
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Entra ID
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Active Directory
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Okta
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RSA
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Secret Server
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Windows Server administration
Preferred / Nice to Have:
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Quest RMAD
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Venafi
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UserLock
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ADHQ
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PowerShell and/or Python scripting
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