System Support Engineer

Hansen Talent Group is seeking a System Support Engineer responsible for designing, implementing, and supporting enterprise server and security infrastructure. This role oversees system operations, enterprise Active Directory environments, and identity/access functions while driving key infrastructure projects and ensuring strong cybersecurity practices. This role is hybrid requiring 3 days/week onsite.

What You ll Do

• Design, implement, and administer systems and security infrastructure across client-server environments.

• Lead server-related projects, including building new environments, migrating existing environments, and deploying full Active Directory infrastructures.

• Monitor, patch, tune, and upgrade systems, including Microsoft Windows Servers and Office365/Exchange.

• Oversee enterprise Active Directory/Entra ID environments including installation, configuration, IAM support, and global policy development.

• Manage identity and access functions: user account creation/deactivation, permission provisioning, and group policy assignments.

• Prioritize and assign work tasks and support tickets; manage incoming workload for the team.

• Support system storage, backup management, and disaster recovery processes.

• Develop automation scripts using PowerShell and/or Python.

• Lead emergency response efforts and disaster recovery activities.

• Address CVE threats and maintain required cybersecurity controls.

• Collaborate with vendors and clients to meet project requirements and deliver technical solutions.

• Develop and maintain technical system support documentation.

What You Need

Required Technologies:

• Entra ID

• Active Directory

• Okta

• RSA

• Secret Server

• Windows Server administration

Preferred / Nice to Have:

• Quest RMAD

• Venafi

• UserLock

• ADHQ

• PowerShell and/or Python scripting
  
  
  #IND-1