What are the responsibilities and job description for the Assistant Retail Manager position at Hansen's Pool & Spa?
Location: Kenosha, WICompany: Hansen’s Pool & SpaAre you a dedicated retail professional with a passion for exceptional customer service and leadership? Hansen’s Pool & Spa, a family-owned business serving the Kenosha area since 1982, is seeking an Assistant Retail Manager to join our team.About the Role:As the Assistant Retail Manager, you’ll play a vital role in ensuring a smooth and enjoyable shopping experience for our customers while supporting the Store Manager in daily operations. This position includes rotating weekends, with an expectation to work every Saturday and rotating Sundays during our peak season (May–August). Rotating weekends October - FebruaryKey Responsibilities:Prioritize in-store customer satisfaction, addressing issues promptly and ensuring a positive shopping environment.Collaborate with and motivate team members to meet store goals and maintain high morale.Act as a Second in Command to the Store Manager, helping with scheduling, daily operations, and leadership tasks.Cover store shifts as needed and ensure smooth daily operations.Assist customers with product inquiries, returns, and problem resolution.Maintain a clean, organized, and welcoming store environment.Qualifications:Previous retail or customer service experience (minimum of 2 years preferred, management experience a plus).Strong leadership and interpersonal skills.Ability to manage multiple tasks and prioritize in a fast-paced environment.Flexible availability, including weekends and extended hours during peak season.Passion for delivering an exceptional customer experience.Why Join Hansen’s Pool & Spa?Work in a family-oriented, community-focused environment.Opportunity to grow within a trusted and established business.Competitive compensation and benefits package.Health InsurancePTOSEP Retirement ProgramEmployee DiscountWaiting period may apply to select benefits
Salary : $18 - $22