What are the responsibilities and job description for the Sales Manager position at Hansen Auction Group?
JOB TITLE: Sales Manager JOB LOCATION: Hybrid
REPORTS TO: Sales Operations Manager FLSA STATUS: Exempt
Sales Managers are responsible for developing, building relationships, and acquiring new business in growing the company's sales and profits. This position is a direct representation for the company to achieve its maximum profitability and growth while keeping the company's vision and value in the forefront to provide the best auction experience possible in the market on and off site.
QUALIFICATIONS
- High school diploma or equivalent
- Previous sales experience required
- Leadership skills experience required
- Valid driver’s license required. Position includes operation of company vehicles; applicants must meet company driving and insurance eligibility requirements.
PRIMARY DUTIES
Revenue Growth & Business Development
- Collaborate with the Sales Operation Manager to develop strategic action plans, set measurable objectives, and increase revenue to maximize location profitability.
- Identify and pursue new business opportunities, including off-site auctions and incoming sales leads.
- Conduct research and analysis in partnership with the Marketing to support cold-calling efforts and identify potential auction opportunities.
- Attend trade shows, auctioneer conferences, and industry events to generate leads, expand professional networks, and enhance sales expertise.
Client & Seller Relations
- Build and maintain strong relationships with current and prospective sellers through regular in-person meetings and phone communication.
- Meet with potential sellers to evaluate off-site auction opportunities and determine company fit.
- Clearly communicate company services, cataloging expectations, seller commissions, and online auction processes.
- Assist the Office Manager in gathering seller information and facilitating contract preparation and execution.
- Respond to seller and customer inquiries before, during, and after auction closings.
Auction Oversight & Operations
- Assist in scheduling appropriate team members to ensure timely completion of cataloging, open house events, and auction pick-ups according to seller contract deadlines.
- Monitor on-site and off-site auction operations to ensure team members follow proper cataloging procedures, seller recommendations, and company policies.
- Ensure accuracy and completeness of lot descriptions before items are published online (e.g., vehicle titles, VIN numbers, make/model, operational status).
- Capture and submit photographs of high-value items for marketing and promotional purposes.
- Assist with cataloging, open houses, and pick-up operations as needed.
Compliance & Safety
- Ensure team members follow company safety procedures and operate in a safe and efficient manner.
Additional Responsibilities
- Address customer concerns related to auctions.
- Perform other duties as assigned.
SKILLS
- High attention to detail
- Ability to solve any problems that occur quickly
- Strong communication skills
- Ability to follow directions
- Critical thinking
- Customer service
- Time management
- Computers and software
- Multi-tasking
PHYSICAL ENVIRONMENT
- Regularly outdoors in all weather conditions
- Regular walking, standing, stooping, crouching for extended periods
- Must be able to lift 30 pounds
- Work near moving mechanical parts, loud noise, explosives, and hazardous materials