Quality Control Analyst I

Description

Location: Mineola, NY

About Us:

Hanover Bank– When you love your work and the people you work with, careers are made!

Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.

Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. 

When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!

Job Summary

Hanover Bank is looking for a full-time Quality Control Analyst I to join our team. The Quality Control Analyst I is responsible for reviewing all closed loan documentation to ensure accuracy, completeness, regulatory compliance, and data integrity. This role verifies that all legal documents received from bank attorneys are properly included, reviews all borrower disclosures for accuracy and fee tolerances, and confirms compliance with all applicable disclosure requirements throughout the loan process. The Quality Control Analyst I plays a vital role in maintaining operational quality and supporting the overall loan closing workflow.

Essential Job Duties and Responsibilities

• Ensure full compliance with all applicable regulations, internal policies, procedures, and industry standards.
• Upload, review, and organize closing documents received from bank attorneys, placing them into the appropriate loan folders.
• Review disclosures, commitments, and estimates prior to borrower delivery to ensure accuracy.
• Review closing documentation before sending it to borrowers for final closing.
• Perform Quality Assurance (QA) checks on all loan files once they reach final approval.
• Box, label, and document all legal folders for storage or audit purposes.
• Submit loans requiring management approval to the appropriate leadership team.
• Update and maintain spreadsheets or tracking logs related to closings and receipt of documents from attorneys.
• Assist with rate lock processes for applicable loan products.
• Participate in special projects or tasks as assigned by Operations Managers.
• Perform other related duties as assigned. 

Education and Experience

• College degree preferred, but not required
• 1-3 years of banking experience
• Proficient in Microsoft Office Suite
• Experience using loan origination systems or similar operational software.
• Working knowledge of mortgage disclosure requirements, guidelines, and timelines.

Skills and Abilities

• Strong interpersonal, customer service, and communication skills.
• Excellent organizational abilities, including time management, multitasking, and meeting strict deadlines.
• Detail-oriented  with the ability to identify and resolve documentation or compliance issues.
• Adaptable team player eager to learn and grow in a fast-paced, evolving environment.
• Willing to work weekends or overtime as needed.

Our Benefits: 

Health & Wellness Benefits

· Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)

· Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)

· Company-paid Long-Term Disability Insurance

Voluntary Benefits

· Additional Life and AD&D Insurance for employee, spouse, and dependents

· Voluntary Short-Term Disability Insurance

· Pet Insurance

· Legal Services Plan

· Accident Insurance

· Hospital Indemnity Insurance

· Cancer Care Insurance

Retirement

· 401(k) Plan with Company Match

Time Off & Recognition

· Paid Personal Time Off (PTO)

· Paid Company Holidays

· Annual Performance Bonuses

· Annual Salary Increases

Employee Engagement

· Company-sponsored Events

· Employee Contests and Recognition Programs

Hourly Wage: $22.00 - $26.00; placement within this range will vary based on experience and skill level.

Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary : $22 - $26