Quality Control Engineer

POSITION SUMMARY

The Quality Control Engineer is responsible for maintaining product and process quality to meet customer requirements and quality objectives. Leads problem-solving, corrective actions, and continuous improvement activities to reduce defects and improve manufacturing performance. Supports compliance with IATF 16949, customer-specific requirements, and internal quality standards.

ESSENTIAL FUNCTIONS:

• Monitor and improve product and process quality to ensure compliance with customer, regulatory, and internal requirements.
• Conduct and support process audits, product audits, and layered process audits as required.
• Investigate quality concerns and lead root cause analysis using structured problem-solving methodologies (8D, 5 Why, Fishbone, etc.).
• Develop, implement, and verify corrective and preventive actions to eliminate recurring quality issues.
• Analyze quality performance metrics, including PPM, scrap, rework, customer complaints, and process capability trends.
• Support Control Plan maintenance and implementation with cross-functional teams.
• Support PPAP activities and engineering changes as required.
• Respond to customer quality issues and communicate quality requirements internally and externally.
• Participate in continuous improvement activities to reduce defects and improve manufacturing performance.
• Support internal, customer, and third-party audits, including IATF 16949 requirements.
• Maintain a safe and healthy work environment by following EHS policies, standards, and procedures.
• Perform other duties as assigned.

EDUCATION AND EXPERINCE:

• Bachelor’s degree in engineering or related technical field required.
• Minimum 5 years of experience in a manufacturing quality environment preferred.
• Experience in automotive manufacturing and high-volume production processes preferred.
• Knowledge of IATF 16949 requirements and customer-specific requirements preferred.
• Working knowledge of AIAG Core Tools (APQP, PPAP, PFMEA, Control Plan, SPC, and MSA).
• Basic metrology skills and blueprint reading ability.
• Proficient computer skills including Microsoft Word, Excel, and PowerPoint.
• Korean-English bilingual capability is preferred but not required.

COMPETENCIES

• Knowledge of quality management systems and auditing principles.
• Strong understanding of quality tools, statistical techniques, and process control methods.
• Experience with root cause analysis and corrective action implementation.
• Ability to interpret engineering drawings and specifications.
• Strong analytical, organizational, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to work effectively in a cross-functional team environment.
• Ability to interact professionally with customers, suppliers, and internal stakeholders.
• Leadership skills with the ability to drive quality improvement initiatives.

PHYSICAL AND/OR MENTAL REQUIREMENTS:

• Ability to lift up to 50 lbs. with assistance when necessary
• Ability to stand, walk, bend, reach, and sit for extended periods as required.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

WORK ENVIRONMENT

• Office work environment with controlled temperature.
• Manufacturing environment with seasonal temperature variations.
• Exposure to noise, moving equipment, and bright lighting.
• Required to wear company-issued personal protective equipment (PPE) while on the production floor or customer sites.

TRAVEL

• Occasional local and overnight travel may be required.
• Travel may be by automobile or commercial airline.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hanon Systems is an equal opportunity employer committed to a culturally diverse workforce.