What are the responsibilities and job description for the Veterinary Receptionist – Veterinary Experience Required position at Hannibal Veterinary Clinic?
About Us:
Hannibal Veterinary Clinic is a well-established, small animal veterinary practice proudly serving the Hannibal, Missouri community and surrounding areas since 1985. We specialize in compassionate, high-quality care for dogs and cats, offering a full range of medical, surgical, and wellness services. We’re a dedicated and friendly team committed to treating every pet like family—and we’re looking for a skilled second front desk receptionist who shares that passion to join our team.
Position Summary:
We are seeking a reliable, personable, and organized Veterinary Receptionist with previous veterinary reception or veterinary assistant experience to join our front desk team. The ideal candidate will have a strong understanding of veterinary terminology, client communication, and clinic workflow. This position requires excellent customer service skills, the ability to multitask in a fast-paced environment, and a compassionate approach to both pets and their owners.
Key Responsibilities:
- Greet clients and patients warmly upon arrival
- Answer phone calls, triage client concerns, and schedule appointments
- Check-in and check-out clients efficiently
- Process payments and invoices accurately
- Maintain accurate client and patient records in Avimark software
- Communicate clearly with clients regarding appointments, services, and basic pet care instructions
- Support the veterinary team by ensuring smooth and professional front-desk operations
- Maintain cleanliness and organization in the reception area
Qualifications:
- High school diploma or equivalent required
- Previous veterinary reception or veterinary assistant experience required
- Proficient in computer use; prior experience with Avimark a plus
- Strong communication and interpersonal skills
- Compassionate, patient, and able to remain calm under pressure
- Able to work full-time, including rotating Saturdays and Sundays
Why Join Us?
- Supportive, team-oriented work environment
- Competitive pay based on experience
- Employee discounts on pet care
- Paid time off after 12 months
How to Apply:
If you have veterinary experience, love working with both people and pets, and want to join a team that feels like family, we’d love to hear from you! Apply through really with your resume and a brief cover letter sharing your veterinary background and why you’d be a great fit for our front desk team.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Veterinary clinic: 1 year (Required)
Ability to Commute:
- Hannibal, MO 63401 (Required)
Work Location: In person
Salary : $15 - $17