Studio Coordinator

Company Description

Hannah Blount Jewelry is a small, growing fine jewelry company that is rooted in the idea of storytelling through art. The Studio Coordinator is a key team member that allows this business to run smoothly. 

Role Description

This hourly position is 30-40 hours per week. Some tasks may be completed remotely but most will need to be completed on-site at our NY studio located in Westchester County, NY. We can work with a flexible schedule and flexible hours, but the studio operates Monday through Friday from 9am-5pm. 

Since we are a growing company, we are seeking someone who has the initiative to problem solve without being told and is willing to take on new tasks. For the right candidate, there are opportunities to grow with this role and take on new, exciting tasks. 

Our ideal candidate will be a self-motived problem solver who has excellent communication skills and impeccable attention for detail. An ability to multitask, learn various software programs, and meet deadlines is essential to this position. 

Key Responsibilities

• Client Relations 
• Work directly with customers via phone and email 
• Manage our custom order requests
• Work with our wholesale partners as needed 
• Administrative
• Handle mail 
• Field incoming phone calls 
• General office management tasks including helping to organize and maintain the studio space, databases, and inventory
• Reorder materials (such as shipping boxes, packaging materials, etc) as needed
• Coordinate travel arrangements for the HBJ team
• Shipping
• Package and ship orders
• Drop shipments off at the Post Office
• Product Uploads
• Update the company’s website as needed with new photos and products (we will train). 
• Monitor our product inventory on the website and alert the team when restocking is needed 
• Help create content for and update the company’s blog as needed 
• Social Media
• Assist our social media team as needed, including responding to comments and messages, filming and photographing content, and posting content 
• Work closely with the HBJ team and assisting with tasks that may arise in connection with the company’s continued growth 
• Other related tasks as requested by the HBJ team

Required Skills

• Superb writing and verbal communication skills
• Prior experience in a customer-facing role
• Positive attitude  
• Self-driven and organized 
• Able to meet deadlines
• Strong multitasking skills
• Aptitude for learning new software and systems
• Problem solver that is willing to take on new tasks as they arise 
• An ability to evolve along with HBJ in an ever-changing environment 
• Willingness to help out in other areas when called upon
• Must love small judgmental dogs

Preferred Skills

• Prior administrative or professional work experience a plus
• Experience developing internal organizational processes and systems a plus
• Interest in jewelry or art
• Experience in photography and photo editing a plus 
• Experience utilizing social media platforms