What are the responsibilities and job description for the BACOP - Field Technician position at Hanley Energy?
Position Overview
The BACOP Field Technician will be working as part of a fast growing, dynamic team and will play a critical role representing the company in their customer’s data centers. This person will help clients to reduce energy costs, ensure 100% up-time and maintain competitiveness.
The BACOP Field Technician is responsible for meeting with customers to identify needs, installation, and maintenance on the Energy Management Systems, as well as switch gear, UPS, electrical, and power generation equipment. The BACOP Field Technician will go to customer sites and are responders for hands-on equipment troubleshooting and operation. This committed team works as a technical resource to support the full physical infrastructure of their client’s data centers that store mission-critical IT servers, data, and equipment.
Key Responsibilities
- Perform root cause analysis of equipment failure
- Perform limited maintenance tasks
- Troubleshooting of facility and rack-level events within internal SLA
- Ensure all safety procedures are adhered to while performing work
- Take operational readings of equipment
- Utilize CMMS to manage building workflows
- Meet with customers to identify specific data center building needs and gather requirements
- Administrative work to including data entry in Excel, writing of work authorizations and work orders.
- Maintain power and cooling of facility as well as ensure clean rooms for critical environment.
Technical/ Job Specific Skills Required:
- Technical (Military/ Trade School) training and/or relevant experience.
- Experience working in a Data Center or a Critical Environment
- 2 years of relevant electrical and/or mechanical work experience.
- Strong verbal and written communication skills.
- Solid leadership and organizational skills.
- Attention to detail with high energy and able to prioritize in a complex, fast-paced environment.