What are the responsibilities and job description for the Claims Adjuster- Auto Liability position at Hankey Group External?
Claims Adjuster- Auto Liability
Los Angeles | Hybrid (In-Office Preferred, Remote Optional) | Claims
Knight Insurance Group is a well-established insurance company dedicated to delivering outstanding service to its clients. As a part of Knight Insurance Group, Onward insurance is a growing and dynamic auto insurance provider focused on offering extensive coverage to its clientele.
At Onward Insurance, we’re redefining what it means to deliver exceptional auto coverage. Our focus is simple: innovation, efficiency, and customer-first service. We specialize in private passenger auto insurance for both standard and non-standard drivers—and we’re growing fast. We’re building something special—and we’re looking for motivated, curious, and customer-focused individuals to help us shape the future of auto insurance.
Pay Range: $55,000- $65,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
We're hiring a Claims Adjuster to manage auto liability claims and support the resolution of more complex cases. In this role, you'll investigate losses, determine coverage and liability, evaluate damages, and negotiate settlements. You’ll also assist senior adjusters with subrogation, salvage, and complex matters.
This is a great opportunity for someone with early experience in claims adjusting who thrives in a collaborative, fast-paced environment and wants to grow.
What you'll do as a Claims Adjuster?
- Manage an inventory of auto liability claims
- Evaluate coverage, assess liability/compensability, and determine damages
- Establish and adjust reserves; escalate claims to SIU or subrogation as needed
- Negotiate settlements within your authority limits
- Communicate with policyholders, claimants, attorneys, and third parties
- Assist with subrogation and salvage on complex cases
- Contribute to department improvement initiatives
- Ensure regulatory compliance and perform other related duties as assigned
Experience and Qualifications
What we look for in our Claims Adjuster?
- 1–3 years of experience handling auto liability claims (private passenger)
- Bodily injury claims experience (preferred)
- Familiarity with California and Texas insurance regulations (preferred)
- Excellent organization and attention to detail
- Strong written and verbal communication skills
- Comfort with claims management software Microsoft Office
- A growth mindset and collaborative spirit
- Bilingual skills are a plus
- Active adjuster licenses (or ability to obtain as required)
Benefits
What do we offer?
- Medical, Dental, and Vision benefits
- Supplemental life insurance policies for you and your dependents
- Long term disability insurance
- Flexible Spending Account (FSA)
- Employer paid life insurance
- Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
- Metro Tap Card and Metro-link Reimbursement
- Professional Development Opportunities
- Onsite Gym with group Yoga and Pilates classes (California)
- UKG Wallet (access to your pay before payday)
- Tickets at Work- Discounts on parks, museums, movie tickets and much more
- AT&T Wireless Discounts
- Midway Rent a Car- Rental car Discounts (California)
- Dell Member Purchase Program
Salary : $55,000 - $65,000