What are the responsibilities and job description for the Document Agents position at Hanjin transportation co., ltd.?
Company Description
Hanjin Transportation Co., Ltd. is a global leading provider of logistics and transportation solutions. With an established reputation for reliability and efficiency, the company offers a wide range of services tailored to meet diverse customer needs. Known for its excellence in operations, Hanjin is committed to supporting both businesses and individuals with seamless and innovative logistics solutions. Hanjin is dedicated to fostering a professional and collaborative work environment for its employees.
Role Description
This is a full-time, on-site position for a Document Agent based in Chicago, IL, at a bonded warehouse. Shifts may vary, with hours of operation ranging from 6:00 a.m. to 2:00 a.m. In this role, the Document Agent will be responsible for preparing and managing documents, including handling import air freight releases and export freight acceptance. The position involves preparing, analyzing, and submitting documentation to appropriate parties, such as U.S. Customs, agents, and clients, to ensure compliance with all applicable laws and regulations related to customs and transportation. The Document Agent will anticipate, identify, and resolve issues that could delay the timely release or movement of freight, as well as manage pre-alerts by receiving and responding to them as needed. Additional responsibilities include completing accurate data entry and corrections in computer systems, tracking and communicating delays, damages, and other issues, and working to resolve customer concerns. The role may require overtime, weekend, and holiday work depending on the schedule. The Document Agent will interact with customers, internal departments, and management at all levels, and will also perform any other duties as assigned.
*** Rate is negotiable depending on previous experience in similar role and industry ***