What are the responsibilities and job description for the Clinic Manager position at Hanger, Inc.?
Our patients are our focus and are the heart of everything we do. As a Hanger Prosthetist and/or Orthotist, you will leverage exceptional training and an extensive collaborative clinical community nearly 1500 providers strong to provide or supervise the delivery of comprehensive prosthetic and orthotic care. You will assess patients, formulate treatment plans, implement those plans, follow-up with your patients and participate in practice management. If you have not yet achieved certification, you will provide care under the direction of one of our certified clinicians.
As a Clinic Manager, the Certified Prosthetist/Orthotist is also responsible for managing clinical operations of practice employees including practitioners, technicians and administrative staff to achieve financial and clinical goals.
Depending on the operational requirements, size of the Hanger Clinic and subject to limitations imposed by state and/or local law, your role may include some or all of the functions listed below.
- Manage practice operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
- Maintain quality assurance programs to ensure patient satisfaction with practice services.
- Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
- Manage practice expenses and materials to meet or exceed budget projections.
- Ensure bloodborne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other safety and governmental regulations are adhered to.
- Ensure that all employees abide by the policies and procedures outlined in the Hanger Compliance Program and Code of Professional and Business Ethics
- Ensure practice employees are provided with the resources and incentives to achieve the expectations of their position.
- Ensure accurate and complete documentation records are kept by all practitioners.
- Provide direct patient care service for the treatment of Orthotic and/or Prosthetic conditions as appropriate.
- Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or
- A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
- A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
- In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
- Five years’ experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
- Two to four years supervisory experience, preferred.
- Two to four years 3rd party billing experience, preferred.