What are the responsibilities and job description for the Leadership & Operations Manager position at Handyman On Call?
Benefits:
Responsibilities:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
Responsibilities:
- Manage office operations and team performance
- Oversee call center and lead handling systems
- Set KPIs and track employee accountability
- Train team members and optimize workflows
- Coordinate between property management & handyman departments
- Monitor systems and internal reports
- Strong leadership and communication skills
- Highly organized, detail-oriented, self-motivated
- Experience managing teams or complex operations
- Comfortable creating systems and enforcing accountability
- Tech-savvy (CRMs, spreadsheets, reporting tools)
- Real estate, construction, or property management experience is a plus
- Competitive salary performance bonuses
- Leadership growth opportunity in a fast-scaling company
- Impact-driven culture focused on excellence and community improvement