Customer Service Representative

A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.

What You Will Receive

• Earn competitive pay depending on your skills, experience, and availability
• Work during traditional business hours with some flexibility – no nights or weekends!
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)
  
  
  

Responsibilities

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
• Knowledge of home repair and light remodeling is a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred
• Confident in selling over the phone.
• Experience handling customer payments.
  
  
  

Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com.