What are the responsibilities and job description for the Customer Service Representative position at Handyman Connection of Boise, ID?
A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.
What You Will Receive
- Earn competitive pay depending on your skills, experience, and availability
- Work during traditional business hours with some flexibility – no nights or weekends!
- Professional office with a friendly touch!
- Excellent training and support
- Branded apparel available (or business casual attire)
Responsibilities
- Strong telephone and written communication skills
- Dedication to excellent customer service
- Outgoing personality; enjoys working with people
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
- Knowledge of home repair and light remodeling is a plus
- Experience working in a Customer Service Role or Telemarketing Role preferred
- Confident in selling over the phone.
- Experience handling customer payments.
Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com.
Salary : $14 - $17