What are the responsibilities and job description for the Front Desk Receptionist – Medical Equipment Company position at Handle?
Front Desk Receptionist – Medical Equipment Company
Job Description
We are looking for a friendly, professional, and reliable Front Desk Receptionist to join a medical equipment company located in Newburgh, NY.
The ideal candidate will have excellent customer service skills, strong communication abilities, and previous experience in a receptionist, front desk, or administrative support role.
This position involves assisting customers, answering phone calls, processing payments, and supporting daily front office operations.
Key Responsibilities
- Greet and assist customers and visitors in a friendly and professional manner.
- Answer incoming phone calls and direct inquiries to the appropriate department.
- Process customer payments and maintain accurate transaction records.
- Verify customer insurance information and assist with basic insurance-related inquiries.
- Schedule appointments and provide general customer support as needed.
- Maintain accurate customer records and update information in the system.
- Assist with basic administrative tasks and paperwork.
- Keep the front desk area organized and welcoming.
- Communicate effectively with customers, coworkers, and management.
Requirements
- Previous experience in reception, customer service, or office administration required.
- Good English communication skills required.
- Professional, friendly, and customer-oriented attitude.
- Basic computer skills and ability to learn new systems.
- Strong organizational and multitasking abilities.
- Comfortable answering phone calls and handling payments.
- Reliable, punctual, and detail-oriented.
- Experience with insurance verification or medical office operations is a plus, but not required.
- Schedule: Monday - Friday 8:30 AM – 5:00 PM
Pay: $17.00 - $23.00 per hour
Expected hours: 45.0 per week
Work Location: In person
Salary : $17 - $23