What are the responsibilities and job description for the Front Desk Receptionist position at Handal Plastic Surgery?
Pay: $16.00 - $17.00 per hour
Job description:
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.
Job duties include but are not limited to:
- Responsible for opening and/or closing
- Greet and interact with guests with utmost customer service. Schedule appointments, notify providers of client arrivals, ensure client forms are completed properly, and process payments. Review and triage guest feedback.
- Clean/restock rooms
- Taking out trash and red bags as needed
- Promptly address client questions and issues.
- Optimize provider schedules and ensure client satisfaction with efficient scheduling.
- Check-out clients, ensure billing accuracy, and process payments.
- Understand all clinical treatment protocols and retail products the business provides.
- Strive to reach any retail and package sales goals.
- Outgoing personality
- Skilled and articulate communicator
- Ability to provide a high level of customer service
- Work in a fast-paced environment with many different personality types
- Solutions-oriented
- Driven/ambitious
- Takes initiative and seizes opportunities
- Problem solver
- Managing the schedule and ability to present opportunities
- Ideal candidate must have previous experience working in a medical spa, plastic surgery or aesthetic practice. Will consider one with experience in retail, customer service, hotel concierge, or someone who works with people daily.
- Staying late as needed
After applying through Indeed, if you want first consideration, please give our office a call at 561-912-9888
Job Types:
- Full-time
Benefits:
- Employee discount
Experience:
- Customer service: 2 years (Preferred)
Work Location:
- In person
Salary : $16 - $17