What are the responsibilities and job description for the Sales Associate position at Hand & Stone?
Now Hiring: Sales Associate
- Location: Waterford Lakes
Join a team that helps people feel their best—every day.
Hand & Stone is a nationally recognized spa brand with 600 locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment.
Why You’ll Love Working With Us
We believe great work should be rewarded. As a Sales Associate at Hand & Stone, you'll enjoy:
Compensation & Perks
- Competitive pay starting at $14/hr commission & bonus opportunities
- Guaranteed weekly pay
- Employee discounts on services and retail products
- Wellness benefits to support your self-care
- Career growth opportunities within a fast-growing national brand
Full-Time Team Member Benefits
- Medical, Dental & Vision coverage
- Generous Paid Time Off (17 days!)
- 401(k) with 4% company match
About the Role
We are looking for a friendly, polished, and client-focused Sales Associate to be the welcoming face of our spa. You will play a key role in creating a seamless, relaxing, and memorable experience for every guest who walks through our doors.
This role is perfect for someone who enjoys connecting with people, thrives in a professional spa environment, and is excited about helping others look and feel their best.
What You’ll Do
- Deliver exceptional customer service and build strong relationships with guests and members
- Meet or exceed membership and retail sales goals
- Learn and confidently explain our services, memberships, and promotions (training provided!)
- Support daily spa operations—including check-in/check-out, booking appointments, and answering phones
- Maintain a clean, organized, and welcoming lobby and workspace
- Assist with additional tasks that ensure smooth, high-quality spa operations
What We’re Looking For
- 18 years or older
- High school diploma or equivalent
- Strong communication skills, professionalism, and attention to detail
- Availability to work flexible hours, including evenings and weekends
- A friendly, customer-first mindset
Ready to Join Our Team?
If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we’d love to meet you.
Apply today and take the next step in your career with Hand & Stone!
#SA