What are the responsibilities and job description for the Spa Sales Associate - Hand and Stone Matthews position at Hand & Stone - Matthews?
Hand & Stone Matthews is seeking a Spa Sales Associate to join our team. In this role, you are a key part of creating an OUTSTANDING experience for every guest who walks through our doors.
What You’ll Do
- Provide exceptional customer service to all members and guests
- Welcome and greet clients upon arrival
- Answer phones, book appointments, and assist with scheduling needs
- Promote memberships, gift cards, service upgrades, and wellness benefits
- Maintain accurate filing and follow proper administrative procedures
- Support a clean, professional, and inviting spa environment
- Demonstrate a positive, energetic attitude and strong teamwork
- Perform additional tasks as needed to support spa operations
What You Bring
- Familiarity with Microsoft Office; experience with spa software is a plus (training provided)
- Strong verbal and written communication skills
- Professional appearance and demeanor
- Ability to multitask and remain calm in a fast‑paced environment
- Comfort with sales and customer engagement
What We Offer
- Hourly pay plus commissions and bonuses
- Flexible scheduling
- A professional, supportive, and safe work environment
- Employee discounts on services and retail
- Rewards programs and referral bonuses
- Fun contests and incentives
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15