What are the responsibilities and job description for the Spa Sales and Guest Service Associate position at Hand & Stone Massage and Facial Spa?
Benefits:
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
- Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
- Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
- Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare.
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services with ability to explain accurately and concisely
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
- Amazing base 20% commission on membership sales
- 10% retail commission
- Monthly contests with prizes for 1st, 2nd and 3rd place with prizes ranging from $10-$50
- Quarterly bonuses (Earn up to $850 per quarter!) that rewards your hard work
- 30% off products and services
- FREE service for new hires, your birthday, and your work anniversary
- 401k with 4% match for full time employees
- Medical, dental, and life insurance offering for full time employees
- Opportunities for growth and advancement
Salary : $16 - $18