Membership Sales Associate

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement

At Hand & Stone Massage and Facial Spa, our vision is simple: to make each visit the best hour of our client's month. Our Associates play a crucial role in achieving this goal. They are dedicated to creating 5-star experiences for every client. They also introduce our mission, focus, and services to new guests. 

Responsibilities:

• Meet membership sales goals: Sell monthly memberships to help the spa thrive.
• Manage front desk: Answer phones and schedule appointments.
• Recommend and sell spa services: Maintain detailed knowledge of the service menu and communicate its value to clients. Don’t worry - we’ll train you on our services!
• Provide excellent customer service: Deliver a friendly and welcoming environment for guests and members.
• Bring a positive attitude: Contribute to a positive and energetic work environment.
• Maintain cleanliness standards: Ensure the spa is pristine and welcoming.

What We Offer:

• Comprehensive training: We provide extensive training to help you understand our services and excel in your role.
• Supportive Team Environment: Join a team where collaboration, respect, and open communication are the norms. We believe in lifting each other up and celebrating our successes together.
• Member Benefits: We offer complimentary spa services and product discounts, allowing you to take advantage of the same self-care opportunities you offer our clients.
• Career Growth Opportunities: We are committed to your long-term success and offer clear pathways for growth within the spa.

What We’re Looking For:

• Experience working in a sales, retail, or fitness environment.
• Confidence to meet sales targets.
• Experience in a customer-facing role 
• Ability to work flexible hours, including evenings and weekends