What are the responsibilities and job description for the Scheduling Coordinator position at Hand In Hand Residential Facility?
Scheduling & Orientation Coordinator
Compensation: $17.00–$21.00 per hour
Annual Salary: $35,360–$41,600 depending on experience.
Employment Type: Full-Time
Expected Hours: 32–40 hours per week, with some flexibility for staffing needs
Position Overview
Hand in Hand Residential Facility is seeking a highly organized and dependable Scheduling & Orientation Coordinator. This position is responsible for managing staff schedules and conducting initial orientation for new employees after they complete HR onboarding. The Coordinator will provide a structured overview of the home, members, and job expectations before Lead Staff begin the detailed training process.
Key Responsibilities
Scheduling & Coverage Management
- Develop, maintain, and update staff schedules
- Respond to call-offs and adjust schedules as needed
- Ensure adequate staffing levels across all residential homes
- Communicate schedule changes promptly and professionally
- Utilize the When I Work platform for scheduling and communication
Orientation & Onboarding Support
- Meet with new hires following HR onboarding
- Provide an introduction to the assigned home and its members
- Review core job expectations, routines, and safety procedures
- Explain basic documentation requirements and agency standards
- Ensure new staff have a clear understanding of their role prior to detailed training by Lead Staff
Qualifications
- Experience in group homes, healthcare, DSP roles, or scheduling preferred
- Strong organizational, communication, and leadership skills
- Ability to present information clearly and professionally
- Skilled in multitasking and managing time-sensitive situations
- Ability to use the When I Work scheduling platform
- Basic computer proficiency (Google Sheets, Excel, messaging platforms)
- Professional, reliable, and able to maintain confidentiality
What We Offer
- Competitive pay rate of $17.00–$21.00 per hour
- Supportive and collaborative work environment
- Opportunities for advancement within the organization
- Flexible scheduling options
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Paid training
- Work from home
Work Location: Hybrid remote in Phoenix, AZ 85041
Salary : $35,360 - $41,600