Program Portfolio Manager

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JOB FUNCTION / SUMMARY:

The Manager, Program Portfolio (PPM) is responsible for managing strategic and technology project portfolios, programs, and initiatives across the bank. The role oversees enterprise-wide resource planning, project prioritization, and portfolio governance to ensure alignment with corporate and line-of-business strategies. The PPM directs and mentors a team of project managers, manages cross-portfolio dependencies and risks, and ensures execution in adherence to Enterprise Program Office (EPO) processes, standards, and tools. The role partners with executives and business leaders to support strategic prioritization, demand management, and effective change planning.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage strategic and technology portfolios, programs, and initiatives to ensure alignment with enterprise objectives.
• Lead, mentor, and assign responsibilities to project managers; provide oversight, guidance, and professional development.
• Identify and address cross-portfolio dependencies, risks, and issues; escalate as appropriate.
• Partner with Enterprise Architecture and business leaders to collect and track effort estimations, supporting executive decision-making on capacity for strategic initiatives.
• Drive results in planning, scheduling, cost/time estimation, and scope control for complex initiatives involving multiple areas of the bank.
• Establish communication channels with stakeholders; deliver executive-level reporting on objectives, progress, risks/mitigations, timelines, and resource management.
• Partner with executives and sponsors to lead strategic prioritization, new product introduction, demand management, and change planning across impacted teams.
• Ensure consistent use of EPO processes, procedures, controls, standards, templates, and tools.
• Support cross-functional teams in the execution of change management and integration with enterprise strategy.
• Build and maintain strong relationships with assigned business units; resolve conflicts and align resources to achieve strategic outcomes.
• Manage operating and administrative expenses within area of responsibility, in support of EPO operating budget.
• Represent the bank in civic, community, and industry activities as required.
• Perform other related duties and special projects as assigned.
• Ensure compliance with all applicable federal, state, and local banking laws, including the Bank Secrecy Act. Maintain organizational integrity and business ethics in execution of responsibilities.
  
  

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• Bachelor’s degree in business, finance, technology, or related field; or equivalent combination of education and experience.
• 10 years of technology project/program management experience.
• 8–10 years of banking or business systems experience.
• 5 years of management experience with direct and/or indirect reports.
• Expertise in portfolio management tools, methodologies, and project management best practices.
• Strong knowledge of enterprise resource planning, strategic alignment, and organizational change management.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access) and project management software.
• Excellent organizational, communication, presentation, and analytical skills.
• Proven ability to establish credibility with executive leaders and stakeholders.
• Ability to solve complex problems, manage competing priorities, and drive results in a cross-functional environment.
  
  

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Ability to travel if required to perform the essential job functions
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
  
  

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.