Volunteer Coordinator/Community Liaison

POSITION: VOLUNTEER COORDINATOR/COMMUNITY LIAISON

REPORTING RELATIONSHIP: Position reports to the Probate and Juvenile Court Judge and FCFC Board.

BENEFITS: $20.00/hour, 40 hours/week. Hours are 8:00am-5:30pm, Monday-Thursday, with a 30-minute, unpaid lunch, and Fridays 8:00am-12:00pm. County employees are enrolled into OPERS, and earn paid sick leave, paid legal holidays, and paid vacation leave after one (1) year of service in OPERS. Hancock County offers several medical/dental plan options, and additional coverage plans that are optional. A Deferred Compensation program is also available. This position is At-Will.

The Court is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information. A pre-employment urinalysis and background check are required.

PURPOSE OF POSITION

The purpose of this position is to assist with the recruitment, training, support and retention of the volunteers of the Court Appointed Special Advocates/Guardian ad Litem (CASA/GAL) program. These volunteers serve in the best interest of abused, neglected, or dependent children who have come to the attention of the Hancock County Juvenile Court. The volunteer coordinator is also responsible for their own caseload of children when deemed necessary.

In addition, this position is responsible for community awareness activities for the CASA program and Family and Children First Council (FCFC), as well as providing support for the Council and Hancock County’s No Wrong Door program.

MINIMUM QUALIFICATIONS

This position requires a Bachelor’s degree in the human services arena or a combination of education and experience that provides the requisite knowledge, skills, and abilities for this job. Experience in managing people and previous non-profit work a plus. Possesses an understanding of child abuse, neglect and dependency, families in crisis and chemical dependency issues. Commitment to CASA and the FCFC goals and mission. Valid driver’s license is required.

ESSENTIAL FUNCTIONS

Maintain an open and productive working relationship with CASA/GAL program staff, volunteers, community members, Juvenile Court Staff, Job & Family Services staff, Attorneys, Prosecutors and FCFC staff and Council members in order to serve the best interest of the children being served.

RECRUITMENT

With the collaboration of the CASA Executive Director, identify and implement strategies for the recruitment and screening of volunteers, including but not limited to responding to volunteer inquiries, sending and collecting all application materials, arranging and attending public speaking engagements and community informational events.

TRAINING

Identify and implement best practices for providing training that meets the needs of volunteers and the children served. Facilitate pre-service and in-service training opportunities for CASA/GAL volunteers. Maintain all volunteer training manuals, handbooks, and policy and procedure manuals, ensuring compliance with the Hancock County employee handbook, National CASA standards, and all other applicable standards. Use and maintain online learning management system.

COMMUNITY AWARENESS

Develop and maintain community awareness campaigns, including website updating, e-newsletters, social media content, traditional media, online and in-person informational sessions, and attendance at community events for both CASA and the FCFC.

CASA VOLUNTEER SUPPORT AND RETENTION

Monitor the needs of volunteers of CASA/GAL, lending support and guidance to ensure their success, including monthly check-ins and regular phone call and email contact. Encourage and support each volunteer through regular communication and volunteer recognition activities. Identify and implement strategies to ensure volunteer retention. Maintain the online case management system. Track training needs, term limits, and volunteer background re-checks, as needed. Maintain rosters. Maintain monthly reviews and input data into the case management system.

Supervise all aspects of cases assigned to the Volunteer Coordinator, including opening, maintenance and closing. Assist CASA/GAL volunteers by accompanying them, as needed, to home visits, case planning meetings, pre-court meetings, and hearings. Assist the CASA/GAL with the preparation and submission of written reports for the Court and release of information record requests. Maintain case files with all needed case materials and serve as a liaison to the volunteer, court and other parties to the case. With the help of the Executive Director, conduct annual development reviews and out-of-court observations yearly with each CASA/GAL volunteer.

FCFC SUPPORT

Attend monthly FCFC Council/Executive Committee meetings. Manage correspondence with Council members regarding meetings and upcoming events. Assist in preparation for meetings and follow-up, as requested. Attend related training and webinars.

As a member of the No Wrong Door Committee, attend meetings, take and distribute notes, and assist with the semi-annual events.

All newly hired CASA/GAL of Hancock County program staff shall attend CASA/GAL volunteer pre-service training in compliance with National CASA standards. Program staff will also be required to attend additional training deemed valuable at the request of the Executive Director. This may require some overnight, in-state travel.

COURT EXPECTATIONS OF EMPLOYEE

In completing the duties and responsibilities of the position, the Court expects the employee will adhere to all Court policies, guidelines, practices and procedures; act as a role model both inside and outside the Court; exhibit a professional manner in dealing with others; and work to maintain constructive working relationships. In addition, the Court expects the employee to maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court. Further, the Court expects the employee to demonstrate flexible and efficient time management, the ability to prioritize workload, the ability to perform duties in a timely, accurate, and thorough manner, and to communicate regularly with the employee’s supervisors about work-related matters. The employee is expected to demonstrate predictable and regular attendance.

TO APPLY: Send a cover letter including desired salary, along with a resume in .pdf form, to Shawn Carpenter at srcarpenter@co.hancock.oh.us.

This position will remain open until filled. Interviews will be scheduled as qualified applicants apply.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Salary : $20