What are the responsibilities and job description for the Store Clerk position at Hancock County Cooperative Oil Association?
Ventura Mart. Ventura, IA Local hometown Convenience Store. Flexible Part-time hours. We will gladly train the right applicant. This position is evenings and weekends 4 - 8 hour shifts, between 15-25 hours per week.
Duties include operating point of sale register, gas island system, greeting Customers, completing transactions, stocking, cooking and end of shift housekeeping.
Essential Duties and Responsibilities:
- Customer Service:
- Greet customers warmly and provide friendly, efficient service.
- Answer customer questions and provide product information.
- Resolve customer issues and complaints professionally.
- Answer phones professionally and take down accurate information
- Upsell products and services to customers.
- Store Operations:
- Stock shelves and coolers with merchandise.
- Maintain cleanliness of the store, including floors, counters, and restrooms. Including mopping, vacuuming, taking out garbage (indoors and outdoors)
- Monitor inventory levels and report any shortages.
- Operate cash register and process transactions accurately.
- Balance cash drawers at the end of each shift.
- Follow all safety and security procedures.
- Food Preparation:
- Cooking and assembling food items according to specific directions and quality standards.
- Maintaining a clean workstation, sanitizing equipment, following food safety regulations, and preventing cross-contamination.
- Other Duties:
- Assist with store opening and closing procedures.
- Participate in store inventory and audits.
- Perform other duties as assigned by the Store Manager.
Qualifications:
- High school diploma or equivalent preferred.
- Prior experience in retail or customer service preferred.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Ability to lift and carry heavy items.
- Availability to work flexible hours, including evenings and weekends.
- Basic computer skills.
- Capable of becoming food safety certified.
Physical Demands:
- Ability to stand and walk for extended periods.
- Ability to lift and carry heavy items up to 50 pounds
- Ability to reach, bend, twist and stoop frequently.
- Ability to lift up to 25 pounds over head
- Ability to climb a step stool
Work Environment:
- Fast-paced environment with frequent interruptions.
- May be exposed to varying temperatures.
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Work Location: In person
Salary : $11 - $14