What are the responsibilities and job description for the (Manchester, CT) - Contents Onsite Field Inspector position at Hancock Claims Consultants?
At Hancock Claims Consultants, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.
As a Content Onsite Field Inspector, you'll be part of our dynamic network of independent contractors, traveling to properties to inspect personal properties the insured has claimed and make an inventory list of lost items. This role does not require Licensing or Certificates (always a plus but are not required).
Please keep in mind that many of our assignments involve vandalism, fire, or water damage, so the areas may be dirty, and some locations may have exposed ceilings, no electricity, and be affected by temperature or weather conditions, as most of our claims are large loss residential and commercial cases.
Please note this role involves traveling, must be willing to travel at least 125-150 mile radius of current location- (traveling expense reimburse)
*This is a 1099 Subcontractor position.
Successful Inspector possess:
- Strong customer service skills
- Professionalism
- Detail Oriented
- Proficient in Oral Communication
- Goal oriented, willing to meet or exceed client expectations
- Empathetic and compassionate towards needs of the policy holder
- Background in Insurance, field work, construction or law enforcement are a plus, but not required
- Ability to coordinate the scheduling yourself– our goal is to be onsite within 24/48 hrs of first contact with the policyholder
Requirements:
- Own a mobile phone/reliable computer with internet/wi-fi access
- Valid Driver’s License
- Have reliable transportation and willingness to travel
- Capable of balancing a flexible schedule
- Not required but always a plus –Contents/Field experience in Contents/insurance adjusting
- Intermediate to advanced computer skills
- Proficient in Microsoft Excel, Outlook, and Word
- Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes
- Strong written and verbal communication skills for reporting and client interaction