Product Coordinator

Description

Job Title: Product Coordinator

Location: Remote, with weekly on-site client meetings in the DC Metro area

Security Clearance: Active U.S. security clearance (Secret or above)

Position Overview: We are seeking a Product Coordinator that will drive the success of our multi-disciplinary programs and initiatives for our subsidiary, Hana Defense Solutions (HDS) under the Native Hawaiian nonprofit corporation, The Hana Group. From strategic vision to tactical implementation, we deliver adaptable, mission-centered, solutions that help government and defense clients achieve lasting impact. Our team supports the mission-critical efforts of the Department of War and federal clients. As the Product Coordinator, you play a key role in translating client objectives into actionable project tasks, ensuring that team activities stay organized, on schedule, and aligned with both operational standards and the warfighter’s mission. This position combines creativity and strategic program execution with hands-on product leadership. You will ensure our teams continue to develop high-impact human-centered design products from concept through delivery while maintaining alignment with client mission, user needs, and business objectives. The individual must have a strong sense of The Hana Group’s and Hana Defense Solutions’ values and mission to guarantee products maintain our high standards.

Position Description & Core Responsibilities

• Support the Product Manager in planning, coordinating, and tracking project activities across client engagements

• Maintain project documentation, deliverable schedules, and task trackers to ensure accurate visibility into product status

• Assist in preparing client briefs, progress reports, and leadership summaries

• Track action items, milestones, and dependencies to ensure timeline completion and escalation when needed

• Coordinate logistics for meetings, workshops, and collaborative sessions

• Maintain alignment between project documentation and compliance requirements, including data handling, quality standards, and contractual deliverables

• Collaborate with team members across operations, finance, and delivery to ensure consistent communication and documentation

• Champion innovation and continuous improvement, using methods, metrics and feedback to inform iterative development

• Cultivate a culture of ownership, agility and accountability

• Develop deliverables that meet DoW standards and security requirements

• Report directly to the Director of Operations to provide information on account planning

Requirements

Requirements

• Bachelor’s degree (or equivalent experience) in Business, Management, Communication, or related field

• 2-4 years experience working with DoW, federal clients or other mission-critical organizations – understanding their procurement, culture and constraints

• Proven success managing complex programs and leading product development in technical, mission-driven domains

• Demonstrate ability to create and execute both human-centered design efforts and tactical plans under time and budget constraints

• Strong visual communication and storytelling skills to convey technical and business priorities to diverse audiences

• Ability to thrive in ambiguity, adjust quickly to changing conditions and make decisions in fast-paced settings

• JIRA and making decisions (Scrum Master)

Preferred Qualifications

• Ability to scale programs and products while maintaining high quality and user trust

• Commitment to mentorship, professional growth and team success

• Excellent facilitation, negotiation, and decision-making skills

• Experience with strategic thinking while executing tactically – comfortable switching between high-level planning and hands-on delivery

HTS is an EOE/M/F/D/V/H