What are the responsibilities and job description for the Team Lead/Key Holder (Store #23) position at HAMRICK'S INC?
Job Type
Full-Time Hourly
Shift
Day & Night
Location
Gastonia, NC
Immediate Supervisor
Store Manager
Benefits
401k
Health Insurance
HSA Contributions
Dental & Vision
Life Insurance
Critical Illness Insurance
Voluntary Short-Term Disability
Vacation Pay (based on eligibility guidelines)
Holiday Pay (8 hours)
Christmas Bonus
Employee Discount
Employee Recognition Program
EAP Program
Referral Program
Perks
Competitive wages
Flexible schedules
Closed on Sundays
Unique team culture
'Promote from within' philosophy
Comprehensive benefit package
Employee discount
Summary
The Team Lead/ Key Holder provides support for the store manager and is responsible for store operations, sales volume, and profitability. In addition, the team lead provides leadership and supervision of store personnel. The Team Lead also manages the compliance and employment records and other clerical support as needed (Insurance, payroll, scheduling).
Responsibilities
Model and Drive Superior Service
Monitor the schedule and each department to ensure proper coverage to support business needs
Knowledge of emergency and loss prevention procedures (Alarm system, call list, etc.)
Communicate effectively with employees, customers, management, and officials
Function as the Leader on Duty
Compile weekly payroll and email to Corporate Office
Perform opening and closing procedures
Assist customer service department, sales floor and stockroom as needed
Plan weekly schedules for department associates
Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products
Stay current with present, future, seasonal, and special ads
Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures
Comply with all Company policies and procedures
Assist team members in other areas as directed by supervisors or management
Qualifications
Prior experience in bookkeeping, supervising, personnel procedures recommended, but not required
Passion for superior service and helping others
Cheerful and positive attitude
Consistent and reliable
Work a flexible schedule
Ability to bend, stoop and stand for long periods of time
Ability to lift up to 25 lbs.
Organization and time management skills required
A family-owned retail department store.
Hamrick's is a family-owned retailer with 80 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service.
Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you!
We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office.
At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees.
Join our team and contribute to a legacy of success as we celebrate our 80th year!!
