What are the responsibilities and job description for the Team Lead/Key Holder (Retail) - Spartanburg, SC position at Hamrick's Inc.?
Summary
The Team Lead/ Key Holder provides support for the store manager and is responsible for store operations, sales volume, and profitability. In addition, the team lead provides leadership and supervision of store personnel. The Team Lead/Key Holder also manages the compliance and employment records and other clerical support as needed (Insurance, payroll, scheduling).
Responsibilities
Qualifications
Benefits
Perks
The Team Lead/ Key Holder provides support for the store manager and is responsible for store operations, sales volume, and profitability. In addition, the team lead provides leadership and supervision of store personnel. The Team Lead/Key Holder also manages the compliance and employment records and other clerical support as needed (Insurance, payroll, scheduling).
Responsibilities
- Model and Drive Superior Service
- Monitor the schedule and each department to ensure proper coverage to support business needs
- Knowledge of emergency and loss prevention procedures (Alarm system, call list, etc.)
- Communicate effectively with employees, customers, management, and officials
- Function as the Leader on Duty
- Compile weekly payroll and email to Corporate Office
- Perform opening and closing procedures
- Assist customer service department, sales floor and stockroom as needed
- Plan weekly schedules for department associates
- Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products
- Stay current with present, future, seasonal, and special ads
- Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures
- Comply with all Company policies and procedures
- Assist team members in other areas as directed by supervisors or management
Qualifications
- Prior experience in bookkeeping, supervising, personnel procedures recommended, but not required
- Passion for superior service and helping others
- Cheerful and positive attitude
- Consistent and reliable
- Work a flexible schedule
- Ability to bend, stoop and stand for long periods of time
- Ability to lift up to 25 lbs.
- Organization and time management skills required
Benefits
- 401k
- Health Insurance
- HSA Contributions
- Dental & Vision
- Life Insurance
- Critical Illness Insurance
- Voluntary Short-Term Disability
- Vacation Pay (based on eligibility guidelines)
- Holiday Pay (8 hours)
- Christmas Bonus
- Employee Recognition Program
- EAP Program
- Referral Program
Perks
- Competitive wages
- Flexible schedules
- Closed on Sundays
- Unique team culture
- 'Promote from within' philosophy
- Comprehensive benefit package
- Employee discount