What are the responsibilities and job description for the Property Maintenance Manager position at Hamptons Vacations?
We are a premier, growing property management company overseeing a high-end portfolio of vacation rentals and long-term residential properties. We are seeking an experienced, proactive, and detail-oriented Property Maintenance Manager to lead all field operations, routine upkeep, value-added renovations, and vendor coordination across our portfolio.
In this role, you will be the "boots on the ground" ensuring our properties are impeccably maintained, safe, fully functional, and guest-ready. You will split your time between hands-on troubleshooting/repairs and managing operations through our property management mobile platforms.
Key Responsibilities
Field Operations & Turnovers
- Conduct routine property inspections, preventive maintenance, and seasonal prep (HVAC filter changes, winterization, outdoor living areas, and safety systems).
- Oversee vacation rental turnover readiness—ensuring all systems (lighting, pools, appliances, plumbing, smart locks) are 100% operational prior to guest arrivals.
- Respond promptly to tenant repair requests and urgent guest-facing maintenance calls during business hours (with rotational on-call emergency availability).
Work Order & Operations Management
- Manage, update, and close work orders digitally using our mobile field management software (logging photos, time, and material costs).
- Diagnose plumbing, electrical, carpentry, and appliance issues to perform immediate in-house repairs whenever feasible.
- Scope out larger maintenance and renovation projects, gather competitive bids, and oversee third-party vendors and general contractors to ensure quality work and timely completion.
Inventory & Asset Tracking
- Maintain an accurate inventory of unit-specific maintenance assets (air filter sizes, paint codes, appliance serial numbers, spare hardware).
- Track material expenditures and submit clear records for monthly owner billing and financial reporting.
Qualifications & Requirements
- Experience: 3–5 years of hands-on experience in residential property maintenance, facilities management, or general contracting.
- Technical Skills: Strong working knowledge of basic plumbing, low-voltage electrical, carpentry, drywall repair, hardware installation, and general trouble-shooting.
- Tech-Savvy: Comfortable using smartphone apps/tablets daily for work order management, team messaging, and uploading photos/invoices.
- Hospitality Mindset: Excellent communication skills, a professional appearance, and a calm, customer-first approach when interacting with vacation guests and long-term tenants.
- License & Mobility: Valid Driver’s License, clean driving record, and a reliable personal work vehicle capable of carrying tools/supplies (mileage reimbursement provided).
- Physical Capabilities: Ability to lift up to 50 lbs, climb ladders, and work outdoors in varying seasonal weather conditions.
- Availability for after-hours emergencies.
- Must live in East Hampton (to be near the properties).
What We Offer
- Competitive compensation based on experience
- After-hours on-call stipend.
- Vehicle / Mileage Reimbursement
- Paid Time Off (PTO)
- Company 401(k) plan (Employer contributes up to 3.5%).
- Health Coverage: Employer-sponsored health plan (Employer contributes $600/month for employee coverage).
- Performance/Annual Bonuses
- Opportunities for career growth as our portfolio expands
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Location:
- East Hampton, NY 11937 (Required)
Work Location: In person
Salary : $70,000 - $100,000