Office Support Specialist (5+ yrs exp req)

Company Overview

HRT is an independent third-party testing laboratory and has been an integral part of the global materials trade since 1948. Dealing primarily with the sampling and analysis of cargoes for export throughout the world.

Summary

We are seeking an Administrative Assistant to provide general office and functional support for the team in Hampton, VA, and other subsidiaries and locations. This is a full-time position and will report to the Director.

Responsibilities

• Answer phone calls and emails with frequent daily internal and external inquiries.
• Perform general clerical duties, including photocopying, managing correspondence, and courier requirements, and maintaining both hard copy and electronic filing systems.
• Create templates for use by the business office, operations, and customers.
• Modify documents using the full Microsoft Office software suite, Adobe Acrobat, and internal database software.
• Compile laboratory data, including raw data input, for review by executives and customers.
• Proofread documents before they are finalized, including for grammatical and spelling accuracy.
• Help organize industry trade and marketing events, including maintaining customer database, invites, planning, and administrative support during events.
• Support team with scheduling, travel needs, and expenses.
• Research customers, industry trends, and new business opportunities.
• Coordinate with IT provider to assist executives with updates and technical issues that arise.
• Track, order, and maintain office and kitchen supplies, and generally ensure the team has the tools needed to be successful.

Qualifications

• Strong work ethic, dependable, and willing to go above minimum requirements to exceed customer expectations
• Ability to learn quickly, follow instructions, and anticipate needs
• Excellent organizational skills, time management skills, and attention to detail and accuracy
• Strong communication skills, both written and oral
• Professional and friendly personality with excellent customer service skills and the ability to build strong relationships
• Proactive, thorough approach and a willingness to take responsibility
• Ability to work independently and unsupervised at times
• Flexible attitude and ability to adapt to changing needs in an environment where priorities and workflows can shift
• Strong computer skills, including fluency with all Microsoft Office software, Adobe Acrobat, and database management
• Resourceful and a collaborative team player
• 5 years of working experience as an Executive or Administrative Assistant
• Ability to occasionally lift 10 pounds
• Nonsmoker
• Education: Bachelor’s Degree or equivalent preferred

Principal Working Relationships

Directors

Office Manager

CEO, President, and VP’s

Laboratory Manager and Technicians

Customers, Vendors, Deliveries

HRT BENEFITS

• Competitive compensation, dependent upon experience, and potential for participation in annual bonus plan.
• Generous additional benefits, including medical, dental, vision, life, and disability insurance.
• Participation in the company retirement plan via profit sharing and 401(k) matching.

HAMPTON ROADS TESTING IS AN EQUAL OPPORTUNITY EMPLOYER.