Human Resources Support Specialist

Hampton Roads Community Health Center is seeking an HR Support Specialist to provide administrative and operational support to the Human Resources department, ensuring efficient execution of HR processes and a positive employee experience. This role is responsible for maintaining accurate employee records, supporting HR systems (HRIS), and assisting with key functions such as benefits administration, leave management and employee relations.

• Serves as a first point of contact for employee inquiries, offering guidance and support on HR policies, procedures, and programs 
• Helps to ensure compliance with applicable employment laws and internal policies by performing audits, maintaining documentation, and supporting recordkeeping practices.
• Contributes to HR initiatives and events, such as new hire orientation, HR related training sessions, and employee engagement programs. 
• Maintaining strict confidentiality of sensitive employee information
• Maintain accurate and up-to-date employee records, personnel files, and HRIS data. 
• Provide administrative support to the HR department, including filing, data entry, document management, and correspondence. 
• Serve as the first point of contact for employee inquiries and provide guidance on HR policies, procedures, and programs. 
• Assist with benefits administration, including enrollments, status changes, and responding to employee questions. 
• Process qualifying life events and coordinate COBRA administration.
• Support leave of absence processes and requests (e.g., FMLA, disability, military) including the corresponding documentation. 
• Ensure compliance with federal, state, and local employment laws, as well as organizational policies.
• Assist in updating and maintaining HR documents, including job descriptions and the employee handbook. 
• Collaborate with HR team members and leadership to support departmental goals and organizational initiatives. 

• Associate’s degree in human resources, Business Administration, or a related field required; Bachelor’s degree preferred. 
• At least 1-2 years of Human Resources experience or related field experience.
• Equivalent combination of education and relevant work experience may be considered in lieu of a degree. 
• Coursework or training in Human Resources, Business Administration, or related disciplines is desirable.

• Working knowledge of Human Resources principles, practices, and procedures. 
  • Understanding of employment laws and regulations (federal, state, and local). 
  • Proficient in Office Suites (Excel, Word, PowerPoint, and Outlook) or related software.
  • Exemplify and demonstrate strong interpersonal skills with the ability to manage sensitive and confidential situations with professionalism.
  • Familiarity with HRIS systems and employee data management. 
  • Knowledge of benefits administration processes, including enrollments and qualifying life events. 
  • Understanding of leave of absence processes (e.g., FMLA, disability, military leave). 
  • Awareness of records management, retention practices, and confidentiality standards.
  • Excellent verbal and written communication skills. 
  • Excellent organizational skills and attention to detail.

Salary : $37,440 - $47,840