What are the responsibilities and job description for the Insurance Authorization Intern position at Hampton Proton?
Hampton Proton is the nation’s 8th proton therapy facility and one of the largest free-standing proton clinics in the world. The state-of-the-art treatment and research center has four gantry rooms and one fixed beam room. Hampton Proton has been treating a variety of cancers since August 2010.
Hampton University Proton Cancer Institute (Hampton Proton) began with a vision. After the instillation of the first proton cancer treatment institute in 1990, rumblings of the therapy’s success reached Hampton University president, Dr. William R. Harvey. Upon learning more about the treatment from a Hampton University alumnus, he assembled a team to assess the feasibility of what would become the largest free-standing proton therapy facility in the world.
Hampton Proton provides one of the best healthcare opportunities anywhere in our great nation, and you are a vital member of this important team. How well we accomplish our goals of conquering cancer and saving lives largely depends on your daily contributions, as Hampton Proton’s true character is reflected through the manner in which all of our patients are treated. Only your best efforts enable us to continue to achieve excellence in everything we do.
To be considered for Hampton Proton’s Internship Program, the following information will be required:
• Proof of being currently enrolled in a program of study or a recent graduate (within 12 months) from an accredited college/university or technical/vocational institution.
• Proof of good academic standing (unofficial transcripts are acceptable).
• Proof of academic class schedule.
• Recent resume and/or cover letter.
• Applicable course syllabus if academic credit will be applied from your educational institution.
Insurance Authorization Internship
- Authorization Tracking Monitor incoming insurance authorizations and referrals.
- Record and log authorization numbers, expiration dates, and service coverage details.
- Communicate with insurance companies to verify patient coverage and benefit information.
- Follow up on pending authorizations to ensure timely processing and minimize delays.
- Update the office’s Smart Board and/or dashboard system daily with relevant financial and insurance statuses.
- Input new patient authorizations, expirations, and outstanding items.
- Ensure that displayed information is accurate, timely, and reflects current priorities.
- Coordinate with team members to flag urgent cases or missing documentation.
- Insurance Verification Assist in verifying patient insurance coverage for upcoming services.
- Document verification results in the electronic health record (EHR) or other tracking systems.
- Data Entry and Documentation Accurately enter insurance and authorization information into internal databases.
- Maintain digital and/or paper records in compliance with privacy regulations (e.g., HIPAA).
- Reporting and Communication Generate basic reports on authorization trends, pending items, or insurance denials.
- Communicate effectively with billing teams, front desk staff, and clinicians regarding insurance status and requirements.
- Support Administrative Operations Assist with general clerical tasks such as scanning, faxing, filing, and emailing.
- Participate in team meetings and provide status updates on authorization and smartboard tasks.
- Process Improvement Identify opportunities to streamline tracking and update procedures.
!!! During your application process, please use the section titled "Additional Documents" to upload your unofficial transcript, the internship course syllabus, and concise student schedule. !!!
At the completion of an Internship Program, each Student Intern will be required to create a Microsoft PowerPoint presentation that will be performed in a session with other Student Interns where the mentors/supervisors will attend. Topics of discussion should be focused on the following:
• What college/university you attend and your major.
• What plans do you have after graduating.
• What was learned during the internship.
• What tasks or projects were completed in your department.
• What skills and abilities were developed.
• What professional strengths and weaknesses were discovered during the internship.
• What part of the internship was enjoyed the most.
• What may need to be improved or included for future interns.
At the conclusion of the Internship Program, each Student Intern will receive an evaluation form completed by their mentor/supervisor. A copy is provided to the Student Intern, Educational Institution, and the Human Resources Department.
Hampton Proton is an equal opportunity employer. Applicants receive consideration without regard to race, color, sex, sexual orientation, gender identity, age, ethnicity, religion, national origin, disability, veteran status or any other bias prohibited by law.
Learn more about Equal Opportunity and Pay Transparency Nondiscrimination
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a current job opportunity with Hampton Proton, please contact the Human Resources Department at HR@HamptonProton.org with “Disability Assistance” in the subject line. Other recruiting and/or general inquiries of any kind may not be answered.