Eligibility Specialist

Job Title: Eligibility Specialist

Annual Salary: $37,058

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Join the Hampton-Newport News Community Services Board as a Full-Time Eligibility Specialist and make a significant impact in the realm of public assistance. This onsite position in Hampton, VA, provides a unique opportunity for individuals passionate about benefits administration to thrive. As a premier provider in the health care industry, we emphasize excellence and integrity, ensuring that you contribute to a positive change in our community. The expected pay for this role is $37,058 per year, reflecting our commitment to acknowledging your expertise and hard work. This position offers a collaborative and supportive work environment, with a focus on achieving high performance while maintaining a healthy work-life balance.

You can get great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and The Virginia Retirement System. If you are looking for a fulfilling career that embodies our core values of empathy and service, this is the role for you. Apply now and help us enhance the lives of those we serve!

Hampton-Newport News Community Services Board: What drives us

Since 1971, Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

Your role as a Eligibility Specialist

As a Full-Time Eligibility Specialist at the Hampton-Newport News Community Services Board, you will play a crucial role in assessing client eligibility for government-sponsored insurance benefits and services. Your primary responsibility will entail guiding clients through the application process while accurately preparing necessary benefit applications. With your extensive knowledge of the behavioral health care system and understanding of state and federal regulations, you will effectively evaluate clients' needs and help them select programs that align with those needs. Furthermore, you'll interview clients, assist with applications for Social Security Disability, Supplemental Security Income, Medicaid programs, TANF, SNAP, and Energy Assistance, while ensuring all paperwork is meticulously completed. The position requires a keen attention to detail, thorough follow-through, and the ability to explain complex benefits systems to clients, particularly those with unique circumstances affecting their eligibility for various benefits.

Your efforts will directly influence clients' access to vital resources and support.

Are you a good fit for this Eligibility Specialist job?

To excel as a Full-Time Eligibility Specialist at Hampton-Newport News Community Services Board, candidates must possess a robust skill set tailored to the intricacies of public assistance and benefits administration. A minimum of two years' experience in determining eligibility for governmental health insurance programs or related services is essential, ensuring you have practical knowledge to navigate complex benefits systems. A Bachelor's degree is a plus, providing a strong academic foundation for understanding the regulatory landscape. Candidates should also hold a valid state driver's license, facilitating client interactions and community outreach. Proficiency in relevant software and tools is necessary for managing applications and documentation with accuracy.

Strong interpersonal skills will aid in effectively communicating with clients, while a meticulous attention to detail will ensure all applications are precisely completed. Overall, the ability to assess complex client situations and provide clear guidance is critical for success in this impactful role.

Knowledge and skills required for the position are:

• Two (2) years' experience in the determination and administration of governmental health insurance programs and related health services or in state and federal benefits programs.
• Bachelor's degree a plus.

Will you join our team?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Salary : $37,058