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Care Coordinator

Hampton-Newport News Community Services Board
Hampton, VA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 4/9/2031

Care Coordinator 

Annual Salary: $51,253

Schedule: Monday-Friday 8:30 am - 5:00 pm

Join the Hampton-Newport News Community Services Board as a Care Coordinator for the Regional Crisis Stabilization Center (RCSC) and experience the fulfillment of making a meaningful impact in the lives of individuals in need. In this role, you will collaborate with a dedicated team, providing essential support services that advance our mission of promoting health and well-being in the community. You will have the opportunity to develop your skills while working in a fast-paced, rewarding environment focused on excellence and service. As a premier provider in the health care industry, we value empathetic approaches and innovative solutions, allowing you to contribute to transformative care pathways. This position offers a chance to engage deeply with diverse populations, enhancing your professional growth and community connections.

You will be given great benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and and the Virginia Retirement System. If you are passionate about making a difference and seek a role where your contributions matter, this is the opportunity for you.

WHO WE ARE

Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

What's your day like?

As a Care Coordinator at the Hampton-Newport News Community Services Board, you will play a pivotal role in the Regional Crisis Stabilization Center (RCSC), ensuring seamless service delivery to consumers. You will be an integral part of a multidisciplinary team, acting as the liaison between the RCSC and community programs to facilitate effective discharge planning and aftercare coordination. Your responsibilities will include coordinating referrals, advocating for clients, and completing essential case management tasks such as benefits application and documentation in the electronic record. Additionally, you will collaborate with various internal and external providers, review pre-screening evaluations for care appropriateness, and make informed treatment recommendations. By developing client service plans and providing direct crisis intervention support, you will help enhance the overall well-being of individuals in crisis, all while maintaining a focus on advocacy and client confidentiality in accordance with established policies.

what we are looking for in a care coordinator

To succeed as a Care Coordinator at the Hampton-Newport News Community Services Board, you will need a robust skillset.

To qualify for this position, candidates need the following:

  • Master’s Degree in Human Services.
  • One (1) year experience providing service collaboration and coordination, psychoeducation and behavioral health skills trainings to the client population assigned.
  • Must be registered with the Board of Counseling to practice as a QMHP-A. 
  • Valid VA Driver's License.

Additionally, strong organizational skills are necessary for maintaining accurate documentation and coordinating with various stakeholders, while effective communication skills will be critical when interacting with clients, families, and community providers.

Join us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Salary : $51,253

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