What are the responsibilities and job description for the Front Desk position at HAMPTON LAKE COMMUNITY ASSOCIATION INC?
Front Desk Receptionist
DEPARTMENT: Spa & Fitness
POSITION: Front Desk Receptionist
REPORTS TO: Wellness and Recreations Manager
JOB TYPE: Part – Time
JOB SCHEDULE: Weekdays and weekends
PURPOSE OF POSITION:
The Front Desk Receptionist core responsibility will be to interact directly with the membership to resolve issues and ensure satisfaction.
ESSENTIAL JOB FUNCTIONS:
- Monitor all areas of Spa and Fitness Center to ensure a smooth operation.
- Work closely with the Spa & Fitness Director on any issue to ensure we have everything needed for the perfect Spa and Fitness experience.
- Promote all services and train staff to do the same.
- Schedule appointments for personal training and spa service clientele.
- Maintain a clean and organized environment.
- Laundry, fold towels, and keep all areas stocked.
- Continually organize all weight and resistance training equipment.
- Consistently wipe down all equipment and cardio equipment.
- Maintain and clean spa treatment rooms.
- Notify management of supply shortages and needs.
- Address any and all issues and concerns report any and all operational issues to the Director of Spa & Fitness.
- Other duties as assigned by the Director of Spa & Fitness.
QUALIFICATIONS:
- Ability to enforce Hampton Lake’s standards, policies and procedures.
- Ability to think clearly and remain calm under pressure, making sound and logical decisions quickly.
- Have basic computer skills and have working knowledge of Microsoft Office applications, such as Word and Excel.
- Excellent written and verbal communication skills, fluency in English.
PHYSICAL DEMANDS:
- Work tasks are performed both indoors and outdoors.
- Ability to stand and walk for up to 12 hours.
- Must be able to lift 50lbs.
- Must be able to exert well-paced ability to reach different outlets and other departments on a timely basis.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment background checks.
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