What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Hampton Inn Watertown?
Company Overview
Hampton by Hilton is dedicated to providing a safe and relaxing experience for our guests. With a commitment to cleanliness and health, we ensure that every stay from check-in to check-out is seamless and enjoyable across our 18 brands worldwide.
Summary
We are seeking a Front Desk Clerk/Night Auditor to join our team at Hampton by Hilton. We are looking two shifts for audit 11PM-7AM. This is a parttime position. In this role, you will be the first point of contact for our guests, ensuring their experience is welcoming and efficient. Your contributions will be vital in maintaining our high standards of service and guest satisfaction.
Responsibilities
- Greet guests upon arrival and provide a warm welcome.
- Manage front desk operations during night shifts, including check-ins and check-outs.
- Conduct night audits to ensure all financial transactions are accurate.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
- Ensure the front desk area is organized and presentable at all times.
Requirements
- Previous experience in hospitality or customer service roles preferred.
- Strong communication skills with a focus on guest relations.
- Ability to work flexible hours, including nights and weekends.
- Familiarity with hotel management software is a plus.
- Bilingual candidates are encouraged to apply.
If you are passionate about hospitality and ready to make a positive impact on our guests' experiences, we invite you to apply today at Hampton by Hilton!
Job Type: Full-time
Pay: $16.50 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $17 - $17