What are the responsibilities and job description for the Afternoon Front Desk Associate-PartTime position at Hampton Inn & Suites?
Hotel requires the talents and skills of an experienced Front Desk Agent. The successful candidate should be outgoing and friendly with a natural talent for customer service. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that.
Front Desk Agent responsibilities
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- RELIABILITY A MUST. WEEKENDS/ HOLIDAYS EXPECTED.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Ability to Commute:
- Dundee, MI 48131 (Required)
Work Location: In person
Salary : $14
