What are the responsibilities and job description for the Public Area Attendant/Shuttle Driver position at Hampton Inn & Suites Sioux City?
Public Area Attendant
First impressions are everything! As a Public Area Attendant we want our Guests to see a sparkling lobby every time they walk in. The pride you take in ensuring all public areas of the hotel are clean and tidy will reflect in the Guests view of our property as one of superior quality.
Summary of Responsibilities:
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Clean assigned public areas throughout hotel, including exterior areas
- Empty trash in all public areas and clean public area restrooms
- Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
- Vacuum carpets where needed
- Follow departmental policies, procedures and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications:
- Previous housekeeping experience an asset
- Proficient in English
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to work well under pressure in a fast paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Shuttle Driver (as needed)
Core Responsibilities
- Operate the hotel shuttle to transport guests to/from airports
- Greet guests warmly and provide excellent customer service
- Assist guests with loading and unloading luggage
- Follow predetermined schedules and adapt to traffic or weather conditions
- Maintain vehicle cleanliness and perform pre-/post-trip inspections (tires, fluids, lights)
- Adhere to all traffic laws and hotel policies
- Keep accurate trip logs, including mileage and passenger counts
- Communicate with front desk, dispatch, or management regarding pickups, delays, or issues
Required Skills & Qualifications
- Valid driver’s license
- Safe driving record and strong navigational skills
- Excellent customer service and communication abilities
- Ability to lift luggage and perform physical tasks
- Knowledge of local routes, attractions, and events
- Professional appearance and demeanor
Typical Work Conditions
- Flexible hours, including evenings, weekends, and holidays
- Interaction with guests, front desk staff, and management
Job Types: Part-time, Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Custodial Experience: 1 year (Preferred)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $14