What are the responsibilities and job description for the Hotel Front Desk Agent position at Hampton Inn & Suites Port St. Lucie?
🌴 Front Desk Agent
Hampton Inn & Suites – Port St. Lucie, FL
Do you love meeting new people, staying organized, and being the first friendly face guests see when they arrive? 🏨✨
Hampton Inn & Suites Port St. Lucie is looking for a Front Desk Agent who brings positive energy, professionalism, and a passion for great service.
If you enjoy fast-paced days, teamwork, and making someone’s stay feel special—you might be the perfect fit!
💼 What You’ll Do
Welcome guests with a smile and handle smooth, efficient check-ins & check-outs
Manage reservations, cancellations, and special requests
Answer phones, coordinate guest needs, and assist other departments
Maximize room revenue through suggestive selling
Handle cash, billing, and guest accounts accurately
Maintain a clean, organized, and professional front desk area
Follow hotel policies, safety procedures, and brand standards
Jump in to help wherever needed to keep operations running smoothly
🌟 What We’re Looking For
Friendly, reliable, and guest-focused attitude
Strong communication and customer service skills
Ability to handle guest concerns calmly and professionally
Comfortable using reservation and inventory systems (or eager to learn!)
Previous hotel front desk experience preferred, but not required
(2 years in customer service, sales, or similar roles welcomed)High school diploma or equivalent
Flexible availability (including weekends and holidays)
💙 Why You’ll Love Working With Us
We take care of our team so they can take great care of our guests:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Supportive team environment
Opportunity to grow within the Hilton family
✨ Ready to Join the Hampton Team?
If you’re dependable, personable, and excited to create great guest experiences every day, we’d love to meet you!
Apply today and start your hospitality journey with Hampton Inn & Suites Port St. Lucie!