What are the responsibilities and job description for the Starbucks Shift Supervisor position at HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS?
We are currently seeking a motivated and experienced Starbucks Shift Supervisor to join our team at our Hampton Inn and Suites Downtown Kansas City Crossroads hotel. As a Shift Supervisor, you will play a crucial role in leading our Starbucks team, ensuring exceptional customer service, and maintaining operational excellence. If you are passionate about coffee, customer satisfaction, and possess strong leadership skills, we invite you to apply.
ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
- PASSIONATE – Passionate with the spirit to serve.
- EXCELLENCE – Committed to excellence that inspires results.
- ADAPTABLE – Adjust, adapt, and overcome.
- COMMUNITY – Creators of a collaborative community invested in growth.
- HUMBLE – Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
WHAT YOU’LL DO:
- Supervise and lead a team of baristas during assigned shifts.
- Ensure efficient and smooth operation of the Starbucks store.
- Provide excellent customer service and resolve customer issues promptly.
- Train and coach team members to uphold Starbucks standards.
- Manage inventory, order supplies, and ensure proper stock levels.
- Maintain a clean and organized store environment.
- Adhere to company policies and procedures.
- Assist in the implementation of promotions and marketing initiatives.
- Handle cash transactions and maintain accurate financial records.
SKILLS EDUCATION AND EXPERIENCE
- Experience in a Starbucks, food service role in a restaurant, hotel or similar environment preferred.
- Must have attention to detail with the ability to be thorough in your work.
- Must be able to work independently while maintaining timelines.
- Weekend shifts are required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to stand for prolonged periods of time.
- Must be able to lift up to 50 pounds.
- Must be able to navigate various departments of the organization’s physical premises.
WHY Hampton Inn and Suites Downtown Kansas City Crossroads hotel:
- Competitive Wages: We believe in recognizing and rewarding our team members for their hard work.
- Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
- Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!
- Medical, Dental, and Vision coverage.
- Paid time off.
- 401k Retirement Plan.
AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.