What are the responsibilities and job description for the Front Desk Agent -Must be available for both 7am-3pm and 3pm-11pm shift (Weekends are required) position at Hampton Inn & Suites Atlanta SixFlags?
YOU ARE ENCOURGED TO APPLY IN PERSON AT THE HAMPTON INN & SUITES ATLANTA SIXFLAGS LITHIA SPRINGS, GA . Interviews on the spot.
MUST BE FLEXIBLE/ AVAILABLE FOR 7A-3PM AND 3PM-11PM SHIFT. NO EXCEPTIONS. (Weekends are Required)
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are serviced
- Maintain updated records of bookings and payments
- Process payments for BEER and WINE as guests make purchases
Skills
- PEP System experience preferable
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Will train the right candidate
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lithia Springs, GA 30122: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Job Type: Full-time
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Rotating weekends
People with a criminal record are encouraged to apply
Ability to Commute:
- Lithia Springs, GA 30122 (Required)
Ability to Relocate:
- Lithia Springs, GA 30122: Relocate before starting work (Required)
Work Location: In person