What are the responsibilities and job description for the Hotel Front Desk Representative position at Hampton Inn North Brunswick/New Brunswick?
Benefits:
- Employee discounts
- Paid time off
- 401(k)
- Free uniforms
Benefits/Perks
- Competitive salary
- Flexible Schedule
- Great work-life balance
- Paid time off
- Ongoing training
- Employee Discount
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Hampton Inn by Hilton. As a Front Desk Representative, you will be the first point of contact for our guest. You will greet customers as they arrive, check-in and throughout their stay. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Greet customers as they arrive and provide an excellent customer experience
- Answer phone calls and make reservations
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their stay
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Hotel Experience Preferred
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills