What are the responsibilities and job description for the Hotel Front Desk Agent position at Hampton Inn Jupiter/Juno Beach?
Front Desk Agent – Hampton Inn Jupiter/Juno Beach
Join our welcoming team and be the first smile guests see!
At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.
Why You’ll Love Working Here
We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match
Paid Time Off
Career growth opportunities within Hilton
What You’ll Do
As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay.
Key Responsibilities Include:
Welcoming guests with a friendly, professional attitude
Checking guests in and out efficiently
Managing reservations and cancellations
Coordinating guest requests with other hotel departments
Providing information about hotel services and local attractions
Handling guest inquiries, requests, and concerns with a positive attitude
Supporting team members to ensure smooth operations
What We’re Looking For
We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team.
Qualifications:
1 year of customer service experience required
1 year of hotel front desk experience preferred
Hilton brand experience (PEP experience is a plus!)
Strong work ethic and ability to work as part of a team
Who You Are
You’re friendly, organized, and comfortable multitasking. You enjoy helping people and take pride in making a guest’s stay memorable. You’re also able to handle fast-paced situations with calm professionalism.
Ready to Join Our Team?
If you’re excited to work in a dynamic hotel environment and deliver outstanding guest service, we’d love to hear from you!